Not taking responsibility, passing on stress, panicking about deadlines and telling staff what to do rather than consulting them, are some of the worst attributes of bad managers identified in new research by the Chartered Institute of Personnel and Development (CIPD).
These characteristics are identified alongside some of the more obvious
'David Brent' style behaviours, such as inappropriate humour or
favouritism, as ways in which managers undermine employee motivation and
These CIPD research, Managing for sustainable employee engagement:
Developing a behavioural framework, pinpoints how managers need to
behave to get the best out of people, by both engaging employees and
preventing and managing stress.
The report highlights how managers who are calm under pressure,
invest time in talking to their staff, get to know them as individuals
and discuss their career development are likely to benefit from higher
levels of employee engagement and lower levels of stress and absence.
These characteristics are among a number of positive manager behaviours
identified by employees as encouraging them to go the extra mile at
work, while also supporting their wellbeing.
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